The Plains Tire & Auto Offers Auto Repair Services You Can Count On!

EXPERTISE! HONEST, EFFECTIVE AND PROFESSIONAL! I'd give them a thousand stars if I could for every dollar they saved me today thanks to their exceptional service! Thank you guys.

Honest and Affordable. I was traveling alone with two teenage girls when our tire pressure started to go down quickly on the highway. Next exit was The Plains, while waiting for AAA I googled tire shops, to find The Plains Auto 177 feet away. They could have easily told me I needed to purchase 4 new tires (having a 4 wheel drive). Instead they patched it for $32 and did it within 30 minutes. I am used to garages trying to take advantage of women. The Plains is a very affluent community. That alone led me to anticipating hundreds of dollars. Thanks to these wonderful gentlemen it was $32 and 30 minutes. I highly recommend them!

I had a flat tire on the major highway near this location. I was panicked and made it to the service center right as they were closing. The gentlemen that helped me out were phenomenal!! They helped me and placed a next day tire order for me (it was promptly ready at 9 am the next day). They even drove me to the local deli so I could wait for my ride to pick me up who was 40 minutes away. When they called me the next day they made sure one of the first things they asked was did I make it home safely. I cannot thank all the workers for their kindness and promptness in fixing my vehicle and worrying about my personal well-being as well. I HIGHLY recommend this service center for all of your needs. They go above and beyond!

Great guys they know fixing, very affordable.

Friendly, reliable, and thorough: HIGHLY recommended! I am not sure how or where to begin, but my wife and I had just completed a 7.1 mile hike in Sky Meadows Park. We returned to the car, and one of my tires was completely flat. AAA roadside assistance was requested/initiated because we were more than sixty (60) miles from our house in Northern Virginia, physically exhausted, with a dilapidated car, and in the middle of a park with few amenities. While waiting for the AAA dispatcher, some fellow park goers offered to help, including a gentleman named Mike (who we later found out was The Plains Tire and Auto owner). We politely declined because this was during the heart of COVID (September 2020) when a vaccine hadn?t even been created. Mike returned from his exercise about forty-five (45) minutes later, and we were still stranded and without an update from AAA. Mike rolled up his sleeves, discovered the root cause (a nail), replaced my flat tire with a spare, and aided us to The Plains Tire and Auto. His dedication, professionalism, and leadership didn?t end there though. When we arrived at service center, we were greeted by Brandon, the Service Director. Brandon had already been backbriefed, and had the team start immediately on repairing the tire. Even after the fix, the team ran extensive tests to ensure our safety on the road. To say they went ?above and beyond? is an understatement. I am forever indebted to Mike, Brandon, and the rest of the team at The Plains Tire and Auto!

These guys are great! Excellent customer service and they go above and beyond to help repair your car as quickly as possible. They've always been honest and done great work.