Customer Reviews


See What Our Customers are Saying

At The Plains Tire & Auto, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose The Plains Tire & Auto to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about The Plains Tire & Auto:


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07/02/2025

SUPER SERVICE!!! BRANDON IS THE BEST



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06/30/2025

Love, love, love The Plains Auto Service. As a woman I appreciate the straight story the give me on my car. I believe in supporting local and these guys deserve our support! The are the best!



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06/30/2025

Always the best. I brought my truck early for its yearly inspection, and the team got me out early.



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06/29/2025

Excellent service! Very knowledgeable and timely.



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06/27/2025

Liked the service reps and their responsiveness and quality control.



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06/18/2025

Very friendly and professional staff. Work was completed when promised.



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06/08/2025

Exceptional care every time! The staff is very knowledgeable, courteous and professional. I've been a customer of theirs for many years and I'm always pleased with their service.



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06/07/2025

Excellent service and customer oriented



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06/07/2025

Brandon, the owner is all about the customer and provides the best customer service I have ever experienced.



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06/03/2025

Love Brandon and his team. Always friendly, responsive and honest!



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05/22/2025

This is an ethical shop that does great work. I am so glad to have found The Plains Tire and Auto!



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05/20/2025

Great Service! Always Professional!



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05/11/2025

I liked everything. They are prompt, professional & courteous.



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05/07/2025

We had a great experience at The Plains Tire & Auto. We bought a car from Carvana that needed a lot of repairs - the team at The Plains Tire & Auto advocated for us to ensure that our car was not only fixed but that we had assurances via warranty that we would be protected moving forward. After such a horrible experience with Carvana it was refreshing to have an auto center not only fix our car but update us daily and ensure we were all set for the long haul! Highly recommend.



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04/17/2025

Your total compassion and frankness to your customers. No matter who walks into your doors.



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04/17/2025

always professional fair price why go anywhere else if they are convenient



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04/15/2025

trustworthy, fair, reliable.



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04/13/2025

I always receive excellent customer service from Brandon and the crew! :)



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04/12/2025

Great customer service and honest pricing.



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04/02/2025

Efficient, effective and pleasant service - wouldn't take my cars anywhere else.



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03/27/2025

This place always does a great job. They are fast, efficient and honest. I've been going to them for almost 10 yrs and will not bring my car any where else.



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03/23/2025

They always come through and do a great job.



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03/16/2025

Always excellent service! Love Brandon and his crew!



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03/09/2025

Excellent service, very customer-friendly!



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03/08/2025

Drove into bay and 15 minutes later new wiper blades and headlight bulb. Nice.



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03/08/2025

Fast and courteous service. Kept me well informed of any and all updates.



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03/08/2025

Brandon and his crew always provide EXCEPTIONAL and EXCELLENT service! They are the only Service Center I will use, as they are trustworthy, accommodating, and great people to work with.



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03/07/2025

The entire staff at The Plains Tire and Auto are the best. From knowledgeable to transparency, honesty, professionalism and personable interactions, I highly recommend their business.



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02/27/2025

Brandon is Always up front and the whole staff very knowledgeable.10 out of 10 stars. Best of all they won't rip you off



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02/23/2025

2020 SUBARU OUTBACK LIMITED Owner



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02/18/2025

Brandon and his team are consistently the best. They take good care of my BMW and I know from years of partnering with them that they are honest and trustworthy!



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02/09/2025

The service was thorough and clearly explained. The personnel were knowledgeable, respectful, and reassuring.



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02/08/2025

I can't say enough good things about Plains Tire & Auto. Great service, incredibly kind, and very knowledgeable. They are my go to for any car issues. If they don't do something at their shop, they know someone who does nearby. Do yourself a favor and check here first.



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12/12/2024

I went to them about a month ago to have an oil change and sensor replaced in my engine. The service was excellent and everyone that I spoke with was incredibly nice so they are my go to place and would highly recommend this shop since the price was good and was kept informed about the work that needed to be done.



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11/14/2024

I love this place. They'll give you a loaner car if you need one for the day and always have your car ready when promised. They are also very reasonably priced and I never feel like I am being taken advanced of. I won't bring my car anywhere else.



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10/26/2024

Truly a pleasure, every time. Quality work, friendly staff, and fast service. What more could you ask for?!



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10/03/2024

My wonderful Lincoln MKX started having a lot of small problems here and there, nothing major until the day the transmission was inoperable. I had it towed in to The Plains Service center for repair. Brandon and his technicians put a high tech code reader on it and cleared the codes. It was instantly cured! I've been driving it for a month since then and cannot find one thing wrong with it. I am truly amazed and forever grateful to The Plains Service center for their knowledge and expertise in fixing my car! ??



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09/25/2024

These folks are FAST and honest! I love having somebody so close by for state inspections who I can really trust.



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09/20/2024

Great service ! Thanks Brandon for being so kind and transparent about my car's problem. I high recommend The Plains tire and auto!



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09/07/2024

When things seem down, the front desk A+ award winning service goes beyond knowing customers matter, after all people needs to be back on the road! Thank you guys...from out of town driver?????



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08/28/2024

Seriously the best shop ever! They made me feel heard and were so kind. They offered to drive me home if I didn't have a ride. They just go above and beyond to their costumers!! I will only come to this garage from now on



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08/23/2024

I have used The Plains Tire and Auto for a decade and have been extremely pleased with the personalized service they have provided. They have worked tirelessly with me to resolve some unique issues involving one of my trucks. I strongly recommend them for all of your auto needs!



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06/28/2024

Brandon is the best! I drive an hour to go here for anything related to my car, bc he's a great and honest mechanic. I highly recommend



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06/10/2024

They do their best to fit me in and figure out what needs to be done. Frankie, who does the tires, always completes them in a timely manner which I'm very grateful for.



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06/04/2024

The place is great! Randomly found them on google looking for a place to fix up my car. I am very happy with my experience and now have recommended others to use them



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05/17/2024

They really are great. I had a wonderful experience with them, which is a funny thing to say about a tire shop. My husband and I took both our BMW as well as our Ford within a 2 week period and they are efficient, kind and thorough. They just earned some lifelong customers ??



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05/15/2024

Nice staff, quick service.



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05/13/2024

Great customer service. They were willing to work with me on price due to the fact that I was unemployed at the time. They've always been nice and helpful every time I go there.



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04/10/2024

5 stars! Very nice people and helped me at a very reasonable price!



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04/08/2024

These guys are always super friendly and know their stuff. ?




Partners

ASE (Automotive Service Excellence)
CARQUEST
BG Products
CarFax Shop
TECH-NET Professional Auto Service - Trans
Fauquier Chamber
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

SUPER SERVICE!!! BRANDON IS THE BEST quotes-image
, 07/02/2025
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Love, love, love The Plains Auto Service. As a woman I appreciate the straight story the give me on my car. I believe in supporting local and these guys deserve our support! The are the best!quotes-image
, 06/30/2025
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